Account Management
Creating an account on Dice Win is quick and straightforward. You can register in just a few minutes using your mobile number or email. After signing up, go to your profile and fill in your name, date of birth, and contact details accurately — this will be needed during verification later.
What to do if you forget your password?
Click "Forgot Password" on the login page. An OTP will be sent to your registered mobile number or email. Use it to set a new password. The whole process takes no more than 3 minutes.
For your security, Dice Win always recommends keeping two-factor authentication (2FA) enabled. This protects your account from unauthorized access.
Why is KYC verification required?
Dice Win operates under international regulations, so a one-time KYC (Know Your Customer) verification is required. You'll just need to submit a photo of your national ID or passport. Once verified, your withdrawal limits increase and your account stays secure.
Deposits & Payments
Depositing on Dice Win is simple. All major mobile banking services in Bangladesh are supported, and deposits typically reflect in your account within 1–5 minutes.
| Payment Methods | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| Mobile Pay | ৳200 | ৳50,000 | Instant |
| Nagad | ৳200 | ৳50,000 | Instant |
| Rocket | ৳300 | ৳30,000 | 1–3 Minutes |
| Bank Transfer | ৳1,000 | ৳2,00,000 | 1–2 Hours |
| Crypto | $10 | Unlimited | 10–30 minutes |
What to do if your deposit doesn't go through?
If your account hasn't been credited more than 10 minutes after sending payment, contact us via live chat with your transaction reference number and a screenshot. Dice Win's support team typically resolves this within 15 minutes.
Withdrawal Assistance
Withdrawing your winnings at Dice Win is simple and secure. Once a withdrawal request is submitted, funds typically arrive within 15 minutes to 2 hours. Please note that KYC verification must be completed before your first withdrawal.
Withdrawal Stuck?
Withdrawals are typically delayed for one of three reasons — incomplete KYC, unmet wagering requirements, or a banking issue. Contact Dice Win's live chat to find out the exact cause and get it resolved quickly.
Always withdraw to the same account you deposited from. Sending to a different number may trigger additional verification steps for security reasons.
Bonuses & Promotions
Dice Win regularly offers a range of bonuses — welcome bonus, deposit match, free spins, and VIP cashback. Each bonus comes with its own wagering requirements, so make sure you understand them before claiming.
- Welcome Bonus: Up to 100% bonus on your first deposit, with a minimum deposit of ৳500.
- Weekly Cashback: Automatically credited every Monday based on your net losses.
- Referral Bonus: Refer a friend and both of you earn special rewards.
- Free Spins: Weekly free spins are available on selected slots games.
