Dice Win's Terms & Conditions — Know it, understand it, follow it

1. Introduction & Definitions

These Terms and Conditions ("Terms") govern the use of the Dice Win platform and all associated services. "Dice Win", "we", and "our" refer to dice-win.com and its operating entity. "User" and "you" refer to any individual who has registered on or is using this platform.

By opening an account or using our services on Dice Win, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please do not use this platform.

Key Definitions

• Account: A user's registered profile on Dice Win.
• Balance: The total balance available in your account.
• Bonus: Special rewards or extra credits granted by Dice Win.
• Wagering Requirement: The number of times you must wager the bonus amount before withdrawing.
• KYC: Know Your Customer — the identity verification process.
• RNG: Random Number Generator — determines game outcomes in a fully impartial manner.

2. Account Registration

To create an account on Dice Win, you must agree to the following conditions. Violating these terms may result in account closure.

Eligibility Requirements

• Applicants must be 18 years of age or older. Registration by any minor is strictly prohibited.
• Each individual may only register one account. If multiple accounts are detected, all of them will be closed and any bonuses will be forfeited.
• Accurate and complete information must be provided at registration. Submitting false information may result in account termination.
• Accounts may not be transferred to or shared with anyone else.

Registration Process

During registration, you will need to provide a valid email address or mobile number, a password, and the required personal details. After registering, OTP verification via email or SMS is mandatory. Keep your account password strong and do not share it with anyone.

3. KYC & Identity Verification

In line with international standards, Dice Win verifies the identity of all users. This process helps prevent fraud and keeps the platform safe for everyone.

Required Documents

• A clear photo of your National ID (NID) or passport
• A recent utility bill or bank statement as proof of current address
• Proof of payment method ownership (if applicable)

KYC verification is typically completed within 24–48 hours. Withdrawals may be limited until verification is complete. Dice Win may request additional documents if needed.

4. Deposits & Payments

Dice Win currently accepts deposits via Mobile Pay, Nagad, and Rocket. All deposit terms and conditions must be strictly followed.

Deposit Policy

• Minimum deposit amount: ৳500
• The maximum daily deposit limit is determined by the user's account tier
• Only payment methods registered in your own name may be used
• Third-party payments are not accepted and any such transactions will be cancelled
• Successful deposits are usually credited to your account instantly

5. Withdrawals & Settlement

Withdrawing from Dice Win is simple and secure. A few conditions apply, all of which are in place to protect our users.

Withdrawal Terms

• KYC verification must be completed before making a withdrawal
• Minimum withdrawal amount: ৳1,000
• Withdrawal requests are typically processed within 15 minutes to 24 hours
• Winnings from bonuses require the wagering requirement to be fulfilled before withdrawal
• Withdrawals can only be made to the same payment method used for the deposit
• Withdrawals may be temporarily suspended in cases of suspicious activity

Under Dice Win's Terms & Conditions, we reserve the right to investigate any suspicious transactions as part of our anti-money laundering obligations.

6. Bonuses & Promotions

Dice Win regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that should be read carefully before claiming.

General Bonus Terms

• The wagering requirement for each bonus is clearly stated on the bonus page
• The welcome bonus is applicable only once per account
• Bonuses claimed via bonus codes will expire if not used within the specified period
• If bonus abuse is found, both the bonus and any winnings derived from it will be forfeited
• Claiming bonuses across multiple accounts is strictly prohibited

Cashback & VIP Bonuses

Weekly cashback for regular players and exclusive bonuses for VIP members are subject to separate terms. Full details can be found on the Dice Win VIP page.

7. Betting Rules

Sports Betting rules and terms at Dice Win are clear and apply equally to everyone. These rules are designed to ensure fair play for all.

• Once a bet is confirmed, it cannot be changed or cancelled (except where the cash-out feature is available)
• Bet outcomes are determined by the official results of the relevant sports authority
• If a match is cancelled or postponed, bets will be refunded or re-settled in accordance with Dice Win's own policy
• If incorrect odds are displayed due to a technical error, Dice Win reserves the right to void the affected bets
• Betting using match-fixing or insider information is strictly prohibited

Odds in live betting change in real time. The odds at the moment your bet is confirmed are the ones that apply.

8. Casino Game Policy

Dice Win's casino games are powered by internationally certified providers and use RNG technology. Every game outcome is entirely independent and unaffected by previous results.

• The RTP (Return to Player) for each game is listed in the game information
• If a game is interrupted due to a technical failure, it will be settled according to the game provider's logs
• In Live Casino games, the dealer's decision is final
• Any abnormal winnings obtained by exploiting software bugs or errors will be voided

9. Responsible Gaming

Dice Win believes gaming should be fun. We place the highest importance on responsible gaming throughout our terms and conditions.

Available Features

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits
• Self-Exclusion: Option to temporarily suspend your account for a set period
• Cooling-Off Period: Take a break anywhere from 24 hours to 30 days
• Reality Check: Periodic reminders of your gaming session duration

If you or someone you know may be struggling with a gaming addiction, please contact our Responsible Gaming Go to page.

10. Account Suspension & Closure

Dice Win reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Registering with false or incomplete information
• Operating Multiple Accounts
• Bonus abuse or system exploitation
• Suspicion of money laundering or fraud
• Hacking or exploiting technical vulnerabilities
• Harassment or abusive behaviour toward other users

Any valid funds remaining in a closed account will be returned subject to verification. However, bonuses in accounts closed due to rule violations will be forfeited.

11. Privacy & Data Protection

Dice Win takes your personal data seriously. Your information is collected, stored, and used in accordance with our privacy policy. To learn more, visit our Privacy Policy Read it.

• Your personal information is never sold to third parties
• All data is protected with SSL encryption
• Information may be disclosed to relevant authorities when required by law
• You may request to update or delete your personal information at any time

12. Dispute Resolution

For any disputes or complaints, please reach out to our support team first. All disputes will be handled in accordance with Dice Win's Terms & Conditions.

• An initial response will be provided within 72 hours of submitting a complaint
• A final decision on complex cases will be communicated within 14 business days
• If you are not satisfied with our decision, independent arbitration is available
• In all disputes, Dice Win's server logs and game records will be considered final and conclusive

13. Changes & Updates to Terms

Dice Win reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform.

• The effective date of any updated terms will be clearly stated
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• If you do not agree to the updated terms, you may request to close your account

The latest terms and conditions are always available on this page. We recommend checking back regularly.